Privacy Policy

1. Who We Are

EbiCap ("we", "us") operates the platform at ebicap.com. We are a research and analytics platform providing pharmaceutical accountability data derived from public sources. This policy describes how we handle personal data collected through our website and platform services.

2. Data We Collect

• Account data: Name and email address when you register for platform access or request a demo.
• Usage data: Page views, search queries, and feature interactions for platform improvement. Collected via Vercel Analytics and aggregated.
• Communication data: Content of messages you send via our contact or demo request forms.

We do not collect financial information, health records, or sensitive personal data.

3. How We Use Your Data

• To authenticate and provide access to your platform account.
• To respond to demo requests and support enquiries.
• To monitor platform performance and fix technical issues.
• To send access-related transactional emails (no marketing without consent).

4. Data Sharing

We do not sell your personal data. We do not share your data with third parties except:

• Service providers necessary to operate the platform (hosting, authentication, email delivery), under data processing agreements.
• Where required by law or a valid legal process.

5. Data Retention

Account data is retained as long as your account is active. Demo request and contact form data is retained for up to 24 months unless you request deletion. Aggregated usage analytics are retained indefinitely in anonymised form.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at the address below. We will respond within 30 days.

7. Cookies

We use essential session cookies for authentication. We use Vercel Analytics for privacy-preserving, consent-free usage analytics (no cross-site tracking, no personal identifiers). No third-party advertising cookies are set.

8. Contact

For privacy-related requests or questions, contact us via our contact page. For the German-language Datenschutzerklärung, see /datenschutz.